We offer express shipping at NO extra costs, absolutely free, when you purchase with us a minimum of SGD$50.00 and above. Express shipping refers to products delivered to you at your doorstep within 24 hours after you have received ‘Order Received’ email from us.
Any purchase order made under SGD$50.00 will be charged at a flat rate of SGD$5.00 for delivery islandwide.
Credit / Debit Card or PayPal:
1. Please remain contactable on the day of your delivery
2. Please ensure that someone is available to receive your order during your selected timeslot
3. If no-one is available to receive your order upon arrival at your delivery address, the delivery attempt will be considered failed
4. If the delivery attempt fails, your order will be returned to our warehouse the next working day
5. Kindly prepare the “Purchase Order” and show it to our delivery guy.
All normal-priced items comes with a warranty of 7 days within purchase, starting on day of purchase inclusive. You may choose to contact us through firstname.lastname@example.org, or give us a call at 63487489 during operating hours. All promotional products does not come with warranty, which refers to our ‘No exchange or refund’ policy. However, should you require any assistance with regard to operating the product, we are pleased to offer you a demonstration upon receiving the product.
Repair of product is limited to certain products that we offer, example, drones. We offer a free diagnostic test when you purchase with us, however, proof of purchase is needed when prompted. Repair of products may incur additional costs, which will be advice after diagnostic test. Consumer has to agree to repair costs before any repair has been done.
Return of products is only applicable for full-priced items, which refers to non-discounted and/or promotional items. Return of products has to be done within 7 days of purchase, or upon delivery date, starting on day of either option whichever comes first inclusive. All return products has to be in original packaged condition, with all tags and labels in place, together with the original receipt or invoice
Exchange of products can only be done if product has factory defects. Exchange of products has to be done within 7 days or purchase, or upon delivery date, starting on day of either option whichever comes first inclusive. All exchange products has to be in original packaged condition, with all tags and labels in place, together with the original receipt or invoice.